Welcome to the Lightstreamtechnology.com (“Website”, “we”, “us” or “our”)
By placing an order with us for Products which are sold on www.Lightstreamtechnology.com (“Products”), the Customer (“you” or “your”) will be deemed to have read, understood and agreed to these Terms and Conditions of Sale (“Agreement”) Please read this Agreement carefully and, if you are unhappy with any aspect of these, then you should contact us at [ ] before placing an order with us.
We amend this Agreement from time to time. Please look at the top of this Agreement to see when this Agreement was last updated. Every time you order Products from us, the Agreement in force at the time of your order will apply to the contract between you and us. If we have to revise this Agreement and this has a material impact on your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel your order if you are not happy with the changes.
This Agreement and any attachments, schedules, addenda and exhibits are together one agreement and forms the entire agreement between the parties related to the Services to be performed by the Website . This Agreement supersedes any prior representations or agreements, oral or written, and all other communications between the parties related to the subject matter. Any conflicting additional or different terms contained in any other agreement, invoice or statement of work, as the case may be, are expressly rejected.
The Products available on the Website are for personal use only. You may not sell, resell or lease any of the Products or service you purchase or otherwise receive from us.
We reserve the right, with or without notice, to cancel or reduce the quantity of any order that we believe, in our sole discretion, may result in the violation of the Agreement.
An order placed by you on the Website for Products is only an offer by you to purchase a product for the price displayed on the Website. We reserve the right to accept or reject your offer for any reason. Reasons may include, but are not limited to, the unavailability of a product or service or an error or change in the price displayed on the Website.
The Website strives to communicate accurate pricing and product information, but will not be held responsible for any pricing, typographical, or other errors in such communication. The prices of the
Products displayed on the Website may change from time to time. Prices listed on the website are exclusive of taxes. Prices are exclusive of goods and services tax and it is the Customer shall pay said tax where required. The Prices of the Products displayed on the Website are in American Dollars.
Refunds are governed by the Satisfaction Guarantee & Refund Policy on the Website
Theft or suspected Theft of the Products after Products have been shipped to the delivery address shall not be deemed to be the responsibility of the courier or the Website. You shall continue to be responsible to pay any remaining payments, in such case.
To the extent permitted by Applicable Law, you release the Website and its Affiliates, and it’s and their employees, agents and representatives from any and all liability as per the Release from Liability Section below as well as damage or loss. If the Product is damaged, it may be Replaced under the Refund Policy.
Do not use our Lightstreamtechnology.com if you are taking iron supplements or if you are using a pacemaker.
Products offered Lightstreamtechnology.com are not medical devices nor electrical appliances and they are not intended to be used to diagnose, treat, cure or prevent any disease. Products on Lightstreamtechnology.com have not been evaluated by the FDA and no medical claims are made or implied for any products on Lightstreamtechnology.com .
We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for these products. If you decide to purchase Products, you are drawing your own opinions as to any additional benefits or use these products may provide. Our research, videos or testimonials on our site or others are not offered to suggest or imply that you will achieve similar results with use of our Products and methods.
Studies, videos, testimonials and links provided are for reference purposes only and our products are not intended to be used to diagnose, treat, cure or prevent any disease.
The aforementioned information has not been evaluated by U.S. Food and Drug Administration. Worldwide, there are no governmental health agencies that recognize a need to supplement natural magnetic fields. Always consult with your doctor before starting any use. Content on this site is no way to be considered professional medical advice; they are opinions. Unless otherwise stated, none of the authors are valid medical professionals.
This site is for educational purposes only! We encourage you to use the information and links on this site with your doctor. Information and opinions provided on our website are based upon reputably published journals and first hand experience. Information found and opinions expressed anywhere on our web site or in printed materials are never to be construed as medical advice.
You understand that when you order the Lightstreamtechnology.com, it is not a medical device or electrical appliance. If you purchase an amplifier separately from a 3rd party source and connect it to the device, you assume all liability and responsibility for converting it into an electrical device. You also hereby release the Website and its Affiliates, and it’s and their employees, agents and representatives from any
and all from any liability for injury to yourself or others, or any property from operating the products by itself or together with an amplifier.
Customer’s Right to Consult a Doctor
We encourage you to consult a Doctor before using any devices or products from Lightstreamtechnology.com. The usage of our devices are by no means replacement or substitution for any medical treatment or procedure.
You shall not:
1. a) Rent, lease, loan, sell, sublicense, distribute, transmit, network or otherwise transfer the Products to any third party without authorization;
2. b) make any copy or otherwise reproduce or display any software, file, sound, frequency or technology;
3. c) use software, file, sound, frequency or technology through the licensed computer.
You shall take reasonable steps to safeguard all information so as to ensure no unauthorized person will have access to it, and that no person authorize to have access will make any unauthorized use.
Intellectual Property Ownership:
All trademarks, copyrights, trade names, patents, designs, drawings, technical data, trade secrets, and any other information designated as confidential information of the Website shall remain the sole property of the Website.
Our Website, all content and services provided on Our Website are provided on as “as is” and “as available” basis. The Website expressly disclaims to the fullest extent permissible all warranties of any kind, whether express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement and security and accuracy, as well as all warranties arising by usage of trade, course of dealing, or course of performance.
Upon request by the Website, you agree to defend, indemnify and hold harmless the Website and its subsidiaries, affiliates, officers, agents, co-branders or other partners and employees from all liabilities, claims and expenses, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Products and Services, your violation of this Agreement or your violation of any rights of another.
This Agreement may be severable and the invalidity, illegality or unenforceability in whole or in part of any provision shall not affect the validity of other provisions
You shall not be liable for non-performance (except for payment obligations) due to causes beyond your reasonable control, provided that you promptly notify the other in writing of such occurrence and make its best efforts to promptly eliminate the effect thereof.
Modification and Waiver
No amendment to, or modification or waiver of, any provision of this Agreement shall be binding upon the parties unless set forth in a written document signed by both parties.
Laws and Disputes
This Agreement shall be governed and construed in accordance with the laws of British Columbia, Canada and proceeding may be brought in relation to the matters set out herein in the British Columbia, Canada.
SATISFACTION AND REFUND POLICY
Our custom-made pendants and jewelry are customized entirely for you. For this reason, we cannot accept returns or refunds for Custom Jewelry. All these are considered custom: Vortex, Trillion, Trinity, Flower of Life, Sun Ray, Super Pendants, Ultimate Pendants. Also adding frequencies to any other item, apart from the "Sound of the Sun" are considered Custom Jewelry.
There are no refunds for Digital Products and Courses.
For True Tone Crystal Singing Bowls, Crystal Pyramids, Chakra Disks, Coasters, Mugs, Jewelry, and Light Stream Gem Lasers, if the product you received does not completely satisfy, you may request for a complete refund within 30 days of receiving the item(s). Customer would be responsible for Shipping costs.
If our Light Stream Technology Products, Light Stream Wand, Light Stream Coil, Light Stream Console, Light Stream Practitioner's System, Light Stream Ultimate System, Light Stream Distributor System, and Staff of Moses, if they fail to satisfactorily enhance your health, sleep and mental or physical performance within 30 days of receiving the item(s), you may request for a refund.
Please See 30 Day Satisfaction Refund Policy on Light Stream Devices below.
Products must be returned to us complete in like-new and fully working condition.
For return packages, please contact us kindly with the reason for return and we will provide the return address to send your package.
30 Day Satisfaction Refund Policy on Light Stream Devices:
The 30 Day Satisfaction Guarantee will only be in effect if the following conditions are met.
1. Customer must work with the support team to setup and start using the device(s).
2. Customer must have documented use of the device(s) for at least 7 days.
"If the above conditions are met and the customer still wants to return the product, they can contact support for the return address and procedure within 30 days of receiving the item(s)."
If all the above condition are met, the customer is entitled to a refund of the cost of the devices minus a 15% restocking fee.
We must receive the items back in it's original full working condition/ good as new, together with all the accessories that came with it otherwise no refund will be issued.
Damage Upon Receipt of Goods
If the product is not in good condition upon delivery, please take the following steps: If the package is not in good condition and the mail carrier or driver is present, save the packaging materials, take photos and contact us within 3 business days, and inform the carrier to take note of the damage. We will get in touch with the carrier and settle claims. Upon approval of the claim, we will send replacement shipment. However, if carrier or driver is not present during the time the package was opened, we may need you to repack the damaged item and return it to us. We will shoulder all the shipping costs and settle claim with the carrier. We will only accept items back that have been damaged during shipping, if the customer damaged the items during their normal use, we will not issue refunds to the customer.
Upon receiving your order, items will be hand-crafted which will take 4-6 weeks, shipping will take another 1-2 weeks depending on your location. We use United States Postal Service, we also ship using Parcel Post larger shipments. Tracking number should be sent to your provided email upon shipping, of which you will be able to track through USPS.com.
An additional cost will be charged for expedited shipping services such as overnight or two day shipping. You may contact us at support@Lightstreamtechnology.com for international and rush shipping and we will estimate your shipping charges depending on your choice of service and location. We ship internationally to selected countries and to many APO FPO Services.
Lightstreamtechnology.com is not responsible for shipments once items are already deployed by the shipper.
A sales tax is required for British Columbia residents, unless you can produce a valid resale of certificate or nonprofit exemption. If you are tax exempt, please contact us
Cancellations & Refused Orders
Orders may not be cancelled unless we are notified BEFORE 10 am (PST) of the next business day. If you request a cancellation after that time, our jeweler would have already begun crafting your item and cancellations are not accepted. If you have an emergency and want to inform us to cancel or stop the order, email us at email@example.com before the cut off time.
Digital products such as frequencies, CD/DVD, e-books, courses and downloads are not refundable.
Pricing and Promotions
Occasionally we create promotions that may discount the product or offer free products and services. These promotions are not pre-announced, so they may occur immediately after your purchase. We do not have a price protection or promo guarantee. Call us if you think you missed an opportunity to save money.
Custom jewelry come with a 1 year warranty from defects in materials and workmanship. Regular wear and tear is not covered.
Your Light Stream Wand, Light Stream Mantra Coil, or Staff of Moses is warranted from defects in materials and workmanship for 3 Years!
This DOES NOT include the following:
Misuse / accidental damage includes cut, chewed or crimped cables, water damage, high density impact, regular wear and tear, overheating.
If you require repairs, here are estimated costs for common accidents:
-Broken quartz face of wand: $200 plus return shipping
-Broken cable: $100 plus return shipping
Please inquire about our Warranty Upgrade program which covers your investment for 5 years or even up to 10 years!